It is strongly recommended that the following document is read carefully and followed closely, With regular care, your furniture purchase will last for many years to come.
A regular care schedule will depend on the frequency of use.
When possible, flip and rotate seat cushions and back pillows regularly to distribute wear and increase longevity.
Because dust and dirt cause fabric to wear faster, we recommend vacuuming fabric regularly using the upholstery attachment and crevice tool of your vacuum.
Periodic cleaning by a professional upholstery cleaning service is the recommended cleaning method for your fabric. Annual cleaning is suggested, but this may vary depending on use. Never dry clean or machine wash cushion covers as it will likely damage the fabric, backing or stitching.
Feather and down cushions have excellent recovery, but much like down comforters or pillows, need to be fluffed frequently to restore their loft. Some feather loss is normal. By unzipping the cushion covers and vacuuming with an upholstery attachment between the covers and cushions will help to prevent feathers from poking through the fabric.
Tight (attached) cushions will stretch and wrinkle with use. You can easily restore their appearance by smoothing the surface and tucking excess fabric into the sides of the seat or back.
Avoid placing your furniture in direct sunlight. Exposure to sunlight will fade the fabric. Dark fabrics and fabrics with a high natural fiber content are most susceptible to fading.
Take special care when spraying household chemicals and commercial products near fabric as these may damage, stain or fade fabrics.
Applying scented fabric fresheners, neutralizers and fabric protectors is never recommended.
Prevent Velcro and sharp objects such as rings or buckles from coming into contact with your fabric as they may cause pulling or tearing.
Fiber transfer should not be confused with pilling. Fiber transfer is when excess fibers from clothes, a throw or other textiles shed and get tangled with the fibers of fabric.
It is important to know that pilling does not indicate excessive wear or an inferior fabric. Pilling simply occurs as a result of friction on the fabric surface, which loosens fibers and tangles them. Sometimes the pilling appears and then disappears after a further period of use.
The best treatment while pilling is happening is simply to shave the cover with a battery-operated furniture or sweater shaver to remove the pills and restore the look of the fabric. This may need to be done several times, but the pilling on the surface will begin to diminish and ultimately stop over time.
Always blot—never rub—spills immediately with a clean, absorbent white cloth.
If your fabric is protected by the Diamond Kote Protection Plan, contact Diamond Kote prior to attempting to remove a stain yourself.
If you decide to spot clean on your own, we suggest Diamond Kote Spot & Stain Remover. Always pretest cleaning agents in a small inconspicuous area of the fabric.
Blot from the outside to the middle of the affected area to prevent moisture rings.
Never use strong chemicals or detergents to clean fabrics.
It is recommended to have all stains professionally cleaned by an upholstery cleaning service to ensure best results.
Regular fabric care and maintenance also applies to vinyl/polyurethane fabrics. However, additional basic maintenance is also required.
Vinyl fabric should be cleaned monthly to help to remove any buildup of dirt, food or oils that could build up and damage the fabric. A very mild, clear, colourless soap mixed in very low concentration with water is the best regular cleaning solution for vinyl fabric.
Polishes, waxes, aerosol sprays or harsh cleaning products should never be used on vinyl fabrics.
It is very important that vinyl furniture is not placed in direct sunlight as the ultraviolet radiation from the sun will cause damage to the vinyl fabric by drying it out.
Vinyl should not be placed near heat sources and a humidifier should be used in the home to ensure that the material does not dry out and become brittle.
Use of an approved vinyl conditioner is recommended for vinyl fabric especially in cold, dry climates following regular monthly soap and water cleaning. Vinyl is a semi-porous material and a conditioner will not only moisturize the vinyl but will help to create a protective barrier between the fabric and the oils from our skin, dirt and grime.