Customer Service
Customer Service Menu
Need Help?
If you have any question or need help with your account, you may Contact Us to assist you.
Customer Care
Monday to Saturday
8 AM to 4 PM
CONTACT US
Up for a chat? We sure are. Just use our Live Chat or send us an email at customercare@urbanbarn.com. But if you want to put the “phone” in your smartphone to use, give us a call at 1-855-415-9227 or use our store locator to contact an Urban Barn near you.
Hours of operation include:
- Monday to Saturday: 8am – 4pm
- Sunday: Closed
Sorry for the inconvenience. Customer Care will be unavailable from 1 – 4pm August 21, 2019. Regular service will resume at 8am August 22, 2019
Find a Store
Why Google search when you can use our store locator to find and contact your local Urban Barn? It uses Google, too, by the way.
Shipping & Delivery
Curious about the status or details of your order? Our Shipping and Deliveries page will make you not-so-curious and so informed.
Frequently Asked Questions
Do you have a frequently asked question? Then we probably have a frequently answered answer on our FAQ page.
Subscribe to Promotions
You could try to find out about all of our fantastic promotions, events, and offers by yourself. Or we can just tell you. Subscribe here.
Job Openings
Know how to work a room? Then you’ll love working here. Check out our current openings to see if there’s a job fit for you.
Gift Registry
Our gift to you: a well-organized registry that makes every gift a sure thing. To make changes to your registry, find a registry, or create a new one, visit our registry page.