Our Customer Care Team is available to you by email at customercare@urbanbarn.com or via live chat.
Our team is working diligently to respond to everyone’s inquiries and concerns; however, response times may be longer than normal due to increased volume.

To serve you best, we have transitioned our Customer Care team to email only, where we can respond more efficiently to your inquiries or concerns. If your email inquiry is related to a purchase please provide the order number along with your question or concern. Thank you again for your patience during this challenging time, we appreciate it

Questions & Answers

Contact Us

Up for a chat? We sure are. Just use our Live Chat or send us an email at customercare@urbanbarn.com or use our store locator to contact an Urban Barn near you:

Find a Store

Why Google search when you can use our store locator to find and contact your local Urban Barn? It uses Google, too, by the way.

Shipping & Delivery

Curious about the status or details of your order? Our Shipping and Deliveries page will make you not-so-curious and so informed

Frequently Asked Questions

Do you have a frequently asked question? Then we probably have a frequently answered answer on our FAQ page.

Subscribe to Promotions

You could try to find out about all of our fantastic promotions, events, and offers by yourself. Or we can just tell you. Subscribe here

Job Openings

Know how to work a room? Then you’ll love working here. Check out our current openings to see if there’s a job fit for you.

Gift Registry

Our gift to you:a well-organized registry that makes every gift a sure thing. To make changes to your registry, find a registry, or create a new one, visit our registry page.