Contactless Ship-to-Store Pickup
Free contactless pickup is now available when you buy Urban Barn accents online!
Select "Contactless Free Ship-to-Store Pickup" when you buy home accents online.
When your order arrives, we'll send you an email with a link to schedule your pickup date and time.
Park in a designated spot and call the number provided with your order confirmation ready. Stay in your car and we'll bring your purchase to the rear of your vehicle. You are responsible for loading product into your vehicle.
What if I need help loading product into my vehicle?
To keep your pickup safe and contactless, we are not able to help load any product into your vehicle. Please bring someone to help you load if needed.
What if my order doesn’t fit in my vehicle?
Please measure your vehicle before you arrive. If your package doesn’t quite fit, call our store team to reschedule your pickup.
What if I missed or need to reschedule my pickup appointment?
Your confirmation email includes a link to reschedule or cancel your appointment.
What if I don’t have a scheduled pickup time?
We schedule pickup appointments in advance to ensure a safe, contactless service. If you arrive without an appointment, there may not be someone available to assist you.